Payment:
If you order with a purchase order, our invoice must be paid within 14 days. In all other cases prepayment is required.
Payment can be made by bank transfer or by credit card (please note that a credit card fee of 4% is added). We send the invoice as a PDF file in both cases. The following credit cards are accepted:
We do not require your credit card number. The invoice and a link to a secured payment window will be sent via an automatic e-mail from our system.
International shipments:
We are required to declare the actual cost of our products on our customs documentation. Please note that a customs fee is most often payable on shipments outside the EU, this is collected by the courier. To avoid delays we recommend contacting the courier once the tracking shows the parcel is at customs.
DHI LAB Products
c14@dhigroup.com
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DHI Laboratory Products
DHI A/S
Agern Allé 5
DK-2970 Hørsholm
Denmark